Effective Date: 20th September 2024
YPA Wellbeing CIC (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us, whether through our website, emails, events, or any other service we provide. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, email address, postal address, phone number, and any other details you provide when you contact us or register for our events and services.
- Technical Information: Information such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Information: Details of your visits to our website, including traffic data, location data, logs, and other communication data, as well as the resources you access.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide you with information, products, or services that you request from us.
- To send you communications, including newsletters, updates, and promotional content related to our services.
- To ensure that content from our website is presented in the most effective manner for you and your device.
- To manage and improve our services and website.
- To comply with any legal obligations and to protect and defend our legal rights.
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Consent: When you have given us clear consent to process your personal data for a specific purpose, such as subscribing to our newsletter.
- Contractual Necessity: When we need your personal data to fulfil a contract or service you have requested, such as registering for a yoga session.
- Legitimate Interests: When it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
- Legal Obligation: When we need to comply with a legal or regulatory obligation.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your data with third parties who assist us in providing our services, such as email service providers, event organisers, and data storage providers, under strict confidentiality agreements.
We may also disclose your personal information:
- To comply with any legal obligation or to enforce our terms and conditions.
- To protect the rights, property, or safety of YPA Wellbeing CIC, our clients, or others.
5. Data Security
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
You have the following rights regarding your personal data:
- Access: To request a copy of the personal data we hold about you.
- Correction: To request correction of any inaccurate or incomplete data.
- Erasure: To request that we delete your personal data, subject to certain legal conditions.
- Restriction: To request that we restrict the processing of your data under certain circumstances.
- Portability: To request the transfer of your data to another service provider.
- Objection: To object to the processing of your personal data in some cases.
To exercise any of these rights, please contact us at hello@ypawellbeing.co.uk.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
YPA Wellbeing CIC
Email: hello@ypawellbeing.co.uk
Thank you for trusting YPA Wellbeing CIC with your personal data.